Free Shipping & Free Returns + Lifetime Guarantee

Shipping Information

Fast, reliable delivery to your door. We partner with UrgentGo Courier to ensure your artwork arrives safely and on time.

Free Shipping on Orders Over R1500

Enjoy complimentary standard shipping on all orders over R1500 within South Africa

Delivery Options

Standard Delivery

5-7 business days

R99

FREE on orders over R1500

Perfect for most orders. Your artwork will be carefully packaged and delivered within a week.

FASTEST

Express Delivery

2-3 business days

R199

Need it fast? Express delivery gets your order to you in just 2-3 business days.

Our Courier Partner

UrgentGo Courier

Trusted nationwide delivery partner

We've partnered with UrgentGo Courier, one of South Africa's most reliable courier services, to ensure your artwork arrives safely and on time. With their extensive nationwide network and commitment to excellence, you can trust that your precious prints are in good hands.

Nationwide Coverage

Delivery to all major cities and towns

Real-Time Tracking

Track your package every step of the way

Secure Handling

Professional care for your artwork

Delivery Areas

Major Cities

Fast delivery to all major metropolitan areas including:

  • Johannesburg & Pretoria
  • Cape Town
  • Durban
  • Port Elizabeth
  • Bloemfontein

Regional & Rural Areas

We deliver to towns and rural areas across South Africa:

  • All provinces covered
  • Small towns & suburbs
  • Rural addresses
  • Business & residential
  • Delivery times may vary for remote areas

International Shipping

Worldwide Delivery Available

We ship to destinations around the world! International shipping costs are calculated at checkout based on your location and order size.

  • Delivery time: 10-15 business days
  • Full tracking and insurance included
  • Customs duties may apply (buyer's responsibility)

Order Tracking

Stay informed every step of the way with our comprehensive tracking system.

Order Confirmed

You'll receive an order confirmation email immediately

Processing

Your artwork is carefully prepared and packaged

Shipped

Tracking number sent via email and SMS

Delivered

Your artwork arrives safely at your door

How to Track Your Order

  1. 1.Check your email for the shipping confirmation with your tracking number
  2. 2.Click the tracking link in the email or visit the UrgentGo Courier website
  3. 3.Enter your tracking number to see real-time updates
  4. 4.You'll receive SMS updates at key delivery milestones

Packaging & Protection

Premium Packaging

Each piece is wrapped in protective materials and placed in sturdy, custom-sized boxes

Corner Protection

Special corner guards ensure your framed artwork arrives in perfect condition

Weather Resistant

Moisture-resistant packaging protects against rain and humidity during transit

Frequently Asked Questions

When will my order be dispatched?

Orders are typically processed and dispatched within 1-2 business days. You'll receive a confirmation email once your order ships.

Can I change my delivery address after ordering?

Yes, but only before your order ships. Contact us immediately at info@pixperfectprint.co.za or call +27 84 598 1089 to update your address.

What if I'm not home for delivery?

UrgentGo Courier will leave a notification card with instructions. You can arrange redelivery or collection from their nearest depot.

Do you deliver on weekends?

Standard deliveries are Monday to Friday. Express delivery may include Saturday delivery in major cities (additional charges may apply).

What if my package is delayed?

While rare, delays can occur. Check your tracking for updates. If your order is significantly delayed, contact us and we'll investigate with UrgentGo Courier immediately.

Need Help with Shipping?

Our customer service team is here to assist with any shipping questions or concerns. We're committed to ensuring your artwork arrives safely and on time.